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Cancelling and Refunding an Extended Car Warranty Policy: A Complete Guide

9 July 2024

Written by Simon England

|  4 Minutes

Extended car warranty policies are a great choice for anyone wishing to build from their manufacturer warranty and protect their vehicle should it suffer a mechanical or electrical breakdown. Extended warranty policies can last for several years depending on the type of coverage you choose. However, if you want to cancel your policy early, there are ways in which you can do this.

In this guide, we shall discuss how you can cancel your ALA extended car warranty coverage, as well as any documentation you need to provide, and the penalties and fees associated with cancelling. We will also explain the timeframes associated with cancelling your extended warranty cover, and how our extended car warranty policies at ALA can assist you.

How Do I Cancel my Extended Warranty Policy?

In order to cancel your extended car warranty policy with ALA, no matter whether you have silver, gold or platinum coverage, there are various steps you must take. You have the right to cancel your policy within 30 days of purchase without giving a reason, and you will receive a full refund less the cost of any repairs undertaken. You can also cancel after 30 days, but you will only receive a pro rata refund. To do so, you must contact ALA directly.

Before cancelling your extended warranty policy, you should consider why you wish to cancel and if your reasoning outweighs the benefits of having an extended warranty policy in place. There reasons include:

  • Financial Protection: A car warranty provides financial protection against unexpected repairs. Cancelling it could leave you vulnerable to hefty repair bills if your vehicle experiences mechanical issues.

  • Peace of Mind: Knowing that your car is covered by a warranty can provide peace of mind, especially if you rely on your vehicle for daily transportation or long trips.

  • Resale Value: A car with an active warranty typically has a higher resale value than one without. Cancelling your warranty could potentially decrease the resale or trade-in value of your vehicle.

  • Coverage for Major Repairs: Car warranties often cover major repairs, such as engine or transmission issues, which can be very expensive to fix out-of-pocket.

  • Budget Planning: By keeping your warranty, you can budget for the cost of the warranty payments rather than potentially facing unpredictable and substantial repair costs.

You can find out more about why you should purchase and keep your extended warranty in our previous guide here.

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What Documentation Do I Need to Provide to Cancel my Extended Car Warranty?

At ALA, there is no documentation you need to provide when cancelling your extended car warranty policy. We will simply find your policy on our records and cancel it for you. Other providers, however, may ask for different forms of documentation in order to cancel your policy. They may ask for:

  • Warranty Contract: You will likely need to reference your warranty contract to understand the cancellation process and any associated fees or requirements.

  • Proof of Ownership: You may be required to prove that you are the owner of the vehicle covered by the warranty. This could include providing a copy of the vehicle title or registration.

  • Proof of Mileage: Depending on the warranty terms, you may need to provide documentation of the vehicle’s mileage at the time of cancellation. This could include a recent odometer reading or service records.

  • Payment Information: If there are any outstanding payments or fees associated with the warranty, you may need to provide payment information to settle any balances.

At ALA, we provide extended car warranties to a range of vehicles, such as standard cars, electric cars and vans. You can find out more about our extended car warranties, you can visit us here. You can start building your bespoke extended car warranty policy quote on our website.

Are The Any Penalties or Fees Associated with Cancelling my Car Warranty Policy?

At ALA, there are no fees associated with cancelling your policy. However, you will only receive a pro rata refund if you cancel after 30 days. Other extended warranty suppliers may put in place cancellation fees, a prorated refund, administrative fees or prepaid interest, so you should check with your supplier beforehand.

Although we do not charge you for cancelling your policy, we may cancel it for you under certain circumstances. These include:

  • Giving us false or incomplete information

  • Agreeing to help anyone try to take money from us dishonestly

  • Failing to meet the terms and conditions of this insurance

  • Failing to act honestly towards us

  • Failing to pay the policy premium

You can read our warranty policy documents here.

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What is the Timeframe Within Which I Can Cancel my Extended Warranty and Still receive a Refund?

At ALA, we can offer you a refund of your extended warranty plan within 30 days. After this time period, you will only receive a pro rata refund.

Want to find out more about our extended car warranty policies? Check out our full insights hub here.

Extended Car Warranty with ALA

Our extended car warranty plans typically offer comprehensive coverage, protecting you against unexpected repair costs for a wide range of mechanical and electrical components. This coverage can provide peace of mind knowing that your vehicle is protected against potential breakdowns.

We also offer flexible warranty plans tailored to your specific needs, timescale and budget. Whether you’re looking for basic coverage or more comprehensive protection, we have many options to suit your requirements.

To find out more, or to start building your extended car warranty policy, get in touch with us today.

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